12bet Support

So that every client of 12bet could quickly and efficiently solve their problems, the site has created a 24-hour support service. You can contact it in different ways at any time of the day or night. The manager will do everything possible to provide you with support and help with your problem. Use any of the following contact methods to get advice.

12bet support can help you with any questions.


Email requests are handled around the clock. We help players solve their problems and provide advice on all issues. You can write to us if you encounter problems with registration, verification, deposits, withdrawals, activation and wagering bonuses. You can also use this contact method for promotional offers. 

Technical support: support.india@12csd.com

Advertising and marketing: marketing@12bet.com

The turnaround time for your application can be up to 24 hours. We respond to players on a first-come, first-served basis. To make our job easier, be sure to keep a few guidelines in mind:

  • Send emails only to the email addresses listed above. Use official contacts;
  • Do not reply to emails with advertising content. This is an automated mailing where you cannot have a dialogue;
  • Use only the email address you specified when registering at 12bet;
  • In the subject line briefly describe the problem, and in the text tell everything in more detail;
  • If you have any screenshots or additional information that might help with your problem, be sure to attach them.

Do not insult 12bet support representatives in any way. Be polite and respectful in your communication.

Send your question to 12bet support using email.


You can get quick help by contacting our manager on messenger WhatsApp. to do this, write to the phone number +639664523171

Managers answer around the clock. Send a message and wait for an answer. You can use messenger to solve urgent problems that do not require detailed and time-consuming consideration.

Contact 12bet support via WhatsApp.

Online Chat

Another way to quickly contact 12bet’s support team is the online chat on the website. Open it from any page, write a message or ask a question and send it. It may take a few minutes until a specialist joins the dialogue.

Write your question in the 12bet online chat.


How do I download the app?

You need to go to the 12bet mobile app page and click on the button to download it. After completing the download, run the APK file and confirm the installation.

Is there a welcome bonus?

Yes, you can get a 100% bonus for betting on sports and playing online casino games. In the first case its size is up to 6,000 INR, in the second – up to 8,500 INR.

How old do I have to be to play 12bet?

Our company only accepts registrations from adult users. This means that you must be at least 18 years old to create an account.

Can I bet in INR?

Yes, Indian rupees can be used for betting on sports, playing casino games, as well as for deposits and withdrawals on 12bet.